Experience

Work history

Layerlane first (still active), then Tommy D's and Field Service Scheduler—one product story tied to the installer role.

Layerlane · Indiana

May 2025 – Present

Still operating Layerlane: user-centered software for small businesses—UX analytics, heatmaps, session replay, and related signals turned into actionable insight.
Building the product and pipelines alongside my field role; Layerlane is not on pause.

Tommy D's (Windows, Doors, & More) · Indiana

Field Service Scheduler — portfolio case study for the app I'm building in this role.

Feb 2026 – Present

Install and service garage doors and related field work for residential and commercial customers.
Design and build Field Service Scheduler (Next.js, Supabase): scheduling calendar, quote automation, job and project tracking, invoices, and role-based access for admin and installers—the portfolio case study is this same work.
Ship internal software tuned to the business instead of generic tools; ongoing with office and field staff.

Goodwill Commercial Services · Indianapolis, IN

August 2024 – May 2025

Created and revised process documentation to ensure compliance with ISO 13485 standards.
Conducted time studies to identify bottlenecks and optimize production efficiency.
Diagnosed and repaired manufacturing machines, assisting operators with troubleshooting.
Trained employees on processes, documentation, and equipment use.
Researched and analyzed machine failures, proposing cost-effective solutions.
Managed three product transfers, each requiring 16+ pieces of documentation for setup.
Identified opportunities for process improvement in quality control and workflow efficiency.

Luddy School of Informatics - IU University · Bloomington, IN

August 2023 – May 2024

Taught students introductory circuit design and prototyping through hands-on educational sessions.
Facilitated the development of problem-solving skills in prototype design and assembly.
Conducted soldering workshops, ensuring students correctly and safely soldered circuit boards.
Presented at a statewide IT conference about AI tools for informatics education, stressing AI's role in enhancing informatics education and illustrating AI-driven personalized task creation.
Led a workshop on leveraging ChatGPT and AI tools for academic success through interactive discussions while showcasing AI-driven feedback loops for enhanced learning engagement.

Recreational Sports, Indiana University · Bloomington, IN

June 2022 – August 2024

Customer service, membership sales, activity registration, and risk management response during high-traffic shifts.
Optimized workflows with teammates to keep operations efficient.